Help with Kaizen
Tell us which part of the app you are using, what you expected and what happened. Include your account email if the issue concerns your account. Do not send passwords, sign-in codes, invitation codes or sensitive evidence.
Your information
Use the same contact address to request access, correction or deletion of your data, or to raise a concern about information shared by another member. We may ask you to verify your identity before acting.
Parents and guardians
Contact us before an under-18 user creates an account. We will explain the data involved, verify your email and review your authority and consent. Do not send identity documents in your initial email. You can also contact us to withdraw consent or exercise a child’s data rights.